FREQUENTLY ASKED QUESTIONS

These are some of the most frequently asked questions by students before and after registration

PURCHASES & REFUNDS

Is learning at the Academy free of charge?

No, education is not free of charge at the Academy .. The course fees vary according to the proficiency level of the student and according to the type of course chosen by the student.
Tuition fees ranging from $ 425 to $ 1280.

How can I pay the fees to the Academy?

You can pay the fees to the Academy  with credit cards,  by the internal or external bank transfer, or by the account of PayPal or Western Union.

How do they teach at the Academy?

Instructors use an accredited academic program that allows students to video and audio record lessons.
You will get access to the electronic library, in order to be able to participate with the teacher and other students in the homework, and the recorded and direct lessons.

I am very weak in English. Can I register?

Yes, the Academy offers courses for all levels of English from beginner to expert. Whereas, the Academy seeks to help the students overcome their fears and shyness during conversations, and job interviews.

Do we get a certificate?

Yes, you will receive a certificate from the Academy as soon as you finish the course.

Can I defer my study?

Yes, students are entitled to defer their studies after registering, for a specified period of 3 to 6 months. They can then continue from where they stopped.

Can I join my class or lesson from mobile?

Yes, you can join the lesson from a mobile phone, and you can video and audio record the lessons as well.

PURCHASES & REFUNDS

Can I take more intensive lessons?

Yes, students can take private lessons. They are entitled to take private and direct lessons at the same period.

Can I get my account username and password before registering?

Students can get their account user name and password only after registration.

Can I extend the study to 6 months?

Yes, the student can extend the study to 6 or 9 months at his request.

How to download programs?

An employee from the Follow-up and Technical Support Department will contact you to  help you download the educational programs, step by step.

Do we take a tutorial on how to access lessons?

Yes, you will be given a 30-minute tutorial on how to access direct lessons, recorded lessons, and curriculum.

What do I do if I have a problem with the lesson?

If you face any sound or technical problem, the supervisor will help you and will monitor you throughout the lesson to make sure that the problem is solved.

Can I determine the school hours?

Yes, the student can choose the time he prefers to study at from 4 pm to 12 am.

KNOWLEDGE RESOURSE

Articles
Video Academy
Knowledge Base

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